A blog of local, state and federal resources for job seekers with disabilities and employers brought to you by Community Vocational Enterprises, Inc.
Wednesday, December 30, 2009
Resource of the Week
http://www.employ-ability.org/one-stop/begnoblequest2.asp
This handbook presents guidelines for One-Stop staff on how to communicate effectively with persons with disabilities. Guidelines are consistent with practices endorsed by recognized disability advocates and also comply with the Americans with Disabilities Act.
However, with over 50 million Americans with disabilities, there are differing opinions on what is offensive or correct. It's important to not only follow what is legal or politically correct, but truly take into account the feelings and needs of each individual.
Includes: Customer Service Etiquette; Service Animal Etiquette; Service to Persons with Specific Disabilities; and a Glossary of Acceptable Terms.
This handbook was developed by EmployABILITY, a program of the City of Los Angeles Community Development Department in collaboration with the Los Angeles City Workforce Investment Board. The mission of EmployABILITY is to create career empowerment for persons with disabilities. Learn more at: http://www.employ-ability.org/index1.html.
This and other resources on disability etiquette are located in the Disability Resource Library. Questions about how to access the library? Contact disabilityprogramnavigator@gmail.com.
Wednesday, December 23, 2009
Resource of the Week
http://www.onestops.info/subcategory.php?subcat_id=402
The National Center on Workforce and Disability developed 10 web pages which provide a basic and thorough introduction to disability etiquette, including:
- strategies for interpersonal communication tailored to specific disabilities
- what to do/not do during an interview
- guide to respectful language
- Blind, low-vision
- Deaf and hard of hearing
- Mental illness
- Speech impairment
- Wheelchair use
- Mobility impairment
- Mental retardation
- and more!
This and other resources on disability etiquette are always available in the Disability Resource Library, powered by Zoho Creator.
Questions about how to access the library? Contact the Disability Program Navigator at disabilityprogramnavigator@gmail.com.
Tip: Zoho printing solution
Simply follow these instructions:
- Click on More Actions -> View as -> Summary.
- Click on More Actions -> Save Changes. Now the view will be converted to the Summary type.
- Again click on More Actions -> Print. The print screen will open containing the records in the Summary type.
Wednesday, December 16, 2009
Resource of the Week
The first resource is a 12-minute web presentation from the National Business & Disability Council which gives an overview of disability etiquette for employers and their employees.
- Blindness or Visual Impairment
- Deaf or Hard of Hearing
- Mobility Disabilities
- Speech Disabilities
Wednesday, December 9, 2009
Resource of the Week
http://www.ncwd-youth.info/information-brief-09
Ever wonder what you can and cannot ask about an individual's disability? What can you then do with that information?
The National Collaborative on Workforce and Disability has created a short, 2-page fact sheet that answers these very questions. Download the fact sheet in PDF or MS Word formats in English or Spanish.
This publication is for those working in One-Stop centers as well as youth and adult service providers who interact with individuals with disabilities. It is designed to help clarify what you can and cannot ask about someone's disability.
Questions? Contact the DPN at disabilityprogramnavigator@gmail.com.
Wednesday, November 25, 2009
LEGACY Training #3 Evaluation
http://creator.zoho.com/disabilityprogramnavigator/one-stop-training-registration/form-perma/Give_Us_Feedback/
If you attended the LEGACY Training #3, "One-Stop Access for Persons with Substance Dependence," we want to hear from you. This was the last training in the 3-part LEGACY Training Series.
What did you like? What could be improved? The DPN provides at least 1 training each quarter. We read all your comments to help direct which trainings to provide you. Please take 2 minutes today to share your thoughts using this feedback form:
Resource of the Week
http://www.harmreduction.org/
The Harm Reduction Coalition is a national advocacy and capacity-building organization that promotes the health and dignity of individuals and communities impacted by drug use. Website includes a job board, resources for sex workers, training materials, and programs for special populations.
They list resources specifically about HIV, syringe access, Hepatitis C, overdose, drug treatment and safer use. Click on the U.S. map on the homepage to find local resources by state.
More resources like HRC are available to you in the Disability Resource Library database by filtering on "Recovery (Drug, Alcohol)". Need help locating more resources about substance abuse? Contact the DPN at disabilityprogramnavigator@gmail.com.
Wednesday, November 18, 2009
Resource of the Week
http://www.ilrcsf.org/resources/publications.shtml
Independent Living Resource Center has produced this resource guide on basic San Francisco services available to people with disabilities. Services listed include
- assistance
- employment
- public benefits
- rights
- transportation
- and other extremely useful information!
You can download the booklet directly from the Disability Resources Library, which is available to each One Stop via the Internet. Don't know how to access the online library? Don't remember your login and password? Ask your Manager or contact the Disability Program Navigator at disabilityprogramnavigator@gmail.com or 415-544-0124. We can help you over the phone or even set up a time to visit your One Stop in person.
Wednesday, November 11, 2009
LEGACY Training #3 Details
Friday, October 23, 2009
9:00AM-1:00PM
50 Van Ness, 2nd Floor Conference Rm.
The series includes 3 in-person trainings and 8 online lessons. Once complete, participants will be certified as Disability Service Specialists. Each One Stop is required to have at least one person go through the full training series, start to finish. Triage Specialists are also required to attend.
Remember to complete online lesson L107 (Substance Dependence) prior to Nov. 20th.
How to access the online lessons:
To get started with the self-paced lessons, go visit the website below and select "Northern California" as your location:
http://www.employ-ability.org/
You MUST complete all online lessons and attend all 3 in-person trainings to get your Disability Services Specialist certificate. Certificates should be turned in to Marc Majors upon completion.
If you have any questions, please contact Patrick Regan: pregan@cve.org
Resource of the Week
http://www.mha-sf.org/documentSharing/BeyondOverwhelmed.pdf
Last Thursday November 5th, the Disability Program Navigator was at the Mental Health Association of San Francisco's 12th Annual Conference on Hoarding and Cluttering. This week's resources focus on the issue of compulsive hoarding and cluttering in San Francisco.
The San Francisco Task Force on Compulsive Hoarding estimates there are 12,000-25,000 adults in San Francisco with hoarding behaviors. Compulsive hoarding requires coordinated attention before reaching a crisis point which can lead to eviction, other loss of housing, and homelessness. Compulsive hoarding can be considered a disability for purposes of the Americans With Disabilities Act.
The Task Force published a final report, Beyond Overwhelmed: The Impact of Compulsive Hoarding and Cluttering in San Francisco and Recommendations to Reduce Negative Impacts and Improve Care, which offers eight recommendations for reducing monetary and human costs of compulsive hoarding.
Don't have time to read the report? Get your questions answered about the report here: http://mha-sf.org/documentSharing/taskforceqa.cfm.
Clutterers Anonymous (CLA) is a support group of men and women for compulsive hoarders and clutterers. Weekly meetings are open to the public.
Sundays, 1:30-2:30pm
The Alano Club, 2nd Floor
1748 Market St. @ Octavia Blvd.
Wednesday, November 4, 2009
Resource of the Week
http://www.ddtp.org/
The California Telephone Access Program (CTAP) offers free specialized phones for people who have difficulty seeing, hearing, speaking, remembering or moving. There is no cost, obligation, age, or income requirement for this State mandated program.
To be eligible, the person must:
- Live in California
- Have telephone service at their residence, but it does not need to be in their name
- Be certified to have one or more of the following disabilities either temporarily or permanently:
- Deaf/Deafened
- Hard of Hearing
- Cognitive
- Mobility
- Blind/Low Vision
- Speech
- turn up the volume
- make dialing easier
- allow hands-free operation
- flash incoming calls
- display conversations in text
- remember numbers
To request an application, contact the CTAP Call Center:
1-800-806-1191 (English)
Spanish Voice: (800) 949-5650
Cantonese Voice: (866) 324-8754
Mandarin Voice: (866) 324-8747
Hmong Voice: (866) 880-3394
English TTY: (800) 806-4474
Spanish TTY: (800) 896-7670
Fax: (800) 889-3974
Call center hours of operation are: Monday – Friday 7 am to 9 pm, Saturday 9 am to 5 pm, Closed on Sundays.
You may also visit the Bay Area Service Center located in Oakland at 1970 Broadway, Suite 650, CA 94612.
Friday, October 30, 2009
Went to the LEGACY Training #2? Share your feedback today!
If you went to the LEGACY Training #2 on October 23, we want to hear your feedback! It only takes 5 short minutes to complete the survey (click on the link above).
Wednesday, October 28, 2009
Resource of the Week
http://www.namisf.org/meetings.html
From the NAMI-San Francisco website: NAMI-San Francisco is one of more than 1,000 local affiliates of the National Alliance on Mental Illness, known by its acronym NAMI. It is a self-help organization of family members, mental health consumers, friends, professionals and other interested citizens, united to provide support, education and advocacy for persons with severe mental illness.
The next upcoming meeting is:
"Out of synch and Out of sorts: Schizophrenia"
Wednesday, November 19th
Family Service Agency
1010 Gough (at Eddy), San Francisco
6:30pm-9:30pm
Presented by: UCSF faculty: Dr. Daniel Mathalon, PhD, MD, a psychiatrist, and Dr. Judith Ford, PhD, a neuroscientist.
For more information, call 415-905-6264 (905-NAMI). There is no registration required to attend.
Meet the new DPN Librarian!
She will also help you by:
- Keeping the sfDRL up-to-date with the most current info while adding new resources every week. Have a question about the database? Cristina can help!
- Visiting the One Stop centers each month with the DPN and also outreaching to employers, job-seekers, non-profits, and other organizations.
- Helping coordinate trainings on a wide range of topics to help you do the best job possible.
Monday, August 17, 2009
Disability Resources Guide Launch
This web-based guide is your One Stops' personal library of disability and employment information. It was created by the Disability Program Navigator for SF One Stops in order to centralize information on services for individuals with disabilities.
Each One Stop must provide a permanent email address to serve as your site's username.
Orientation sessions will be held:
Fri, August 21, 3-4pm
Wed, August 26, 3-4pm
Fri, August 28, 3-4pm
LOCATION: CVE office, Computer Lab, 1425 Folsom St., San Francisco
Please let us know if you will attend.
disabilityprogramnavigator@gmail.com
510-544-0124 office
Resource of the Week
This free booklet answers common questions about SSI/SSDI benefits, definitions of disability, how to apply, how to appeal, amount determinations, and In Home Support Services. Published in 2007, it is available in English, Spanish and Chinese from the Independent Living Resource Center San Francisco (ILRCSF). ILRCSF runs Latino and Chinese outreach programs, workshops, support programs, and special services for individuals with hearing loss.
With budget constraints ILRCSF is not currently able to provide free printed copies of their publications, so we have posted this Quick and Easy Guide to SSI and SSDI, along with several other ILRCSF pubs, on the DPN's new Disability Resources Guide (launching this week). Contact the DPN to access the database and sign up for an orientation session.
To preview this publication in English, click here.
Monday, August 10, 2009
Resource of the Week
Introduction to Screen Readers
JAWS is the most common and robust screen reader. It is also the most costly ($1000). For One Stops, JAWS may be more powerful than necessary. Below is a comparison of free screen readers compiled by Jane Berliss-Vincent at the Center for Accessible Technology. These will be the most useful for One Stops.
View the screen reader comparison here.
Additionally, the following software also has audio features that can help users with vision loss or learning disabilities:
- ZoomText Magnifier/Reader ($500)
- EasyTutor from Dolphin Computer Access ($335), or Kurzweil 1000 (for the visually impaired, $1000 and up) and Kurzweil 3000 (for those with reading difficulty, $2000 and up)
Monday, July 27, 2009
Resource of the Week
http://www.communityinclusion.org/article.php?article_id=268
Institute for Community Inclusion, January 2009
The One-Stop system is required to be “universally accessible” to all members of the public, including people with disabilities. The use of universal design strategies can be a major component in such efforts. Beyond helping to meet these mandates, the use of universal design can simply enable the One-Stop to provide easier access, a welcoming atmosphere and better customer service. This guide presents both principles and practical examples One Stops can follow.
Download PDF here.
Wednesday, July 22, 2009
Impact of the New ADA for People with Major Illness
Monday, July 20, 2009
Resource of the Week
http://www.dol.gov/odep/documents/197953_DeptLabor.pdf
A Report on the Relationship of the Employment and Training Administration's Workforce Development System and Local Asset-Building Coalitions. New strategies are being pioneered across the country that address both the challenges of advancing employment options for individuals with disabilities. Collaboration between One-Stop Career Centers, the Disability Program Navigators (DPNs) and Asset Building Coalitions are reaching out to low-income workers with disabilities to help them to utilize the Earned Income Tax Credit (EITC), financial education, and other savings and asset building options. This report focuses on three cities that have greatly assisted people with disabilities to: Break down barriers to employment; Understand the benefits available through tax credits and tax deductions; Obtain free tax preparation; and begin the journey to self-sufficiency.
Monday, July 13, 2009
Resource of the Week
San Francisco Community Services Directory
http://sflib1.sfpl.org:83/search
A comprehensive listing of community organizations and the services they provide to people in San Francisco. Search for local resources by keyword, subject, or neighborhood. Maintained by the SF Public Library. All info is updated at least once per year. Also available in Spanish.
San Francisco Homeless Resource Wiki
http://sfhomeless.wikia.com/wiki/San_Francisco_Homeless_Resource
This site provides online access to the Homeless Advocacy Project (HAP) Resource Manual, commonly referred to as SF's "resource Bible." It includes a near-complete list of shelters, food programs, health clinics and other resources for homeless, low-income and disabled residents. Start searching by clicking: "Categories Displayed By Subject." The online manual is jointly managed by HAP, Revival Ministry, Local Parks Council and the Local Homeless Coordinating Board. Users can submit their own edits and additions.
California 2-1-1
http://www.211bayarea.org/search.php
2-1-1 is an easy to remember telephone number connecting people with important community services, including transportation, emergency and healthcare options for people with disabilities. 2-1-1 phone service is free, confidential and available in over 150 languages. You can also search the database online. Maintained by the United Way.
Wednesday, July 1, 2009
Resource of the Week
Accommodation and Compliance Series:
The ADA Amendments Act of 2008
http://www.jan.wvu.edu/bulletins/adaaa1.htm
On January 1, 2009, the Americans with Disabilities Act (ADA) of 2008 went into effect, making some major changes to the way the definition of disability has been interpreted in the past. This publication from the Job Accommodation Network covers what you need to know about the amended ADA, accessibility in your One Stop, compliance among local employers, and participants' right to reasonable accommodations.
Download a PDF version here.
Related resource:
Notice Concerning The ADA Amendments Act of 2008
See also, the free seminar hosted by Goodwill on ADA Title 24 compliance. July 17 at 10am or 1pm. RSVP to business-services@sfgoodwill.org.
Monday, June 29, 2009
Resource of the Week
Overview
There are three federal tax incentives available to help employers cover the cost of accommodations for employees with disabilities and to make their places of business accessible for employees and/or customers with disabilities. Read about them here. (http://www.dor.ca.gov/workplace/recruit.htm)
Work Opportunity Tax Credit
The Work Opportunity Tax Credit (WOTC) provides a tax credit of up to $9,000 for employers who hire individuals who belong to one or more of the nine target groups specified in the law. The Small Business and Work Opportunity Act of 2007 extended the WOTC Program through August 31, 2011.
Employer brochures, forms and publications
http://www.edd.ca.gov/Jobs_and_Training/WOTC_Forms_and_Publications.htm
Persons qualified under WOTC
http://www.edd.ca.gov/Jobs_and_Training/WOTC_Target_Groups.htm
Monday, June 22, 2009
Resource of the Week
Social Security 2009 Red Book
http://www.ssa.gov/redbook/index.html
The Red Book serves as a general reference source about the employment-related provisions of Social Security Disability Insurance and the Supplemental Security Income Programs for educators, advocates, rehabilitation professionals, and counselors who serve people with disabilities.
Available in English and Spanish.
Download as a PDF.
We have print copies available if you
email disabilityprogramnavigator@gmail.com
Saturday, June 20, 2009
Friday, June 19, 2009
Quarterly Training Series Launches
We can assure this legal issues workshop won't bore you with legalese. It will equip you with important skills and give staff a chance to think through practical examples. Trainer Kim Lucero of the Employment Training Network (Capacity Building Unit) is dynamic and experienced in working with One Stops around the state.
Staff will have two chances to participate: June 30 or July 1, 2009
The training will run 10am-3pm each day.
RSVP to Amy or Patrick.
Read the training description here.
Friday, May 29, 2009
More about the new DPN
I am a librarian and information specialist with 12 years experience working in public service and social justice nonprofits. Most recently I served as the lead researcher for Disability Access Services at Oakland Public Library, and as a reference librarian in Contra Costa County. Prior to that I was Associate Director of the Center for Media Justice for seven years.
I am excited to be joining the SF One Stop team and am happy to help you find and organize the resources you need. If you have a question, email me or instant message me using G-Chat at: disabilityprogramnavigator [ at ] gmail
-- From Amy S.
Thursday, May 14, 2009
San Francisco's new DPN
Please call Patrick Regan and 415-544-0424 if you have any questions.
Friday, April 24, 2009
One Stop Site Visits
Friday, April 10, 2009
LEGACY Training (part 2)
Monday, March 30, 2009
LEGACY training
Monday, March 23, 2009
Americans with Disabilities Act (ADA) 2009 update
According to the webinar, "Amendments will make it much easier for an individual to:
- meet the definition of disability
- be protected from discrimination
- be entitled to reasonable accommodations"
http://www.ada.gov/pubs/adastatute08mark.htm
Wednesday, March 18, 2009
CVE (and your DPN) in the news
Tuesday, March 17, 2009
Serving People with Disabilities at One Stops Survey
Friday, March 13, 2009
Disabled Veterans Webinar
Did you know there are 475 DPN's in the United States? This image comes from the national DPN Initiative web page:
This may not be a surprise to many of the One Stop Centers in San Francisco, however, Idaho One Stops experienced an increase of veterans utilizing their services by 57%. Some of the program referrals and resources that were mentioned in the webinar include:
- Workforce Investment Act (WIA)
- Employment Services
- Unemployment Insurance
- Transition Assistance Program (TAP)
- Army Career and Alumni Program (ACAP)
- Supplementary Security Income (SSI)
- Social Security Disability Insurance (SSDI)
- Work Incentive Planning and Assistance (WIPA)
Monday, March 9, 2009
One Stop Updates
Patrick, Lorna, and Lauren recently attended the DPN Quarterly Meeting on March 3rd and 4th, 2009 in Sacramento California. This meeting provided us with the opportunity to meet with other DPN's throughout the state of California. We were able to form collaborative working groups to initiate the production of a disability in the workplace resource guide.