Resource of the Week

California Telephone Access Program
http://www.ddtp.org/
The California Telephone Access Program (CTAP) offers free specialized phones for people who have difficulty seeing, hearing, speaking, remembering or moving. There is no cost, obligation, age, or income requirement for this State mandated program.
To be eligible, the person must:

• Live in California
• Have telephone service at their residence, but it does not need to be in their name
• Be certified to have one or more of the following disabilities either temporarily or permanently:
• Deaf/Deafened
• Hard of Hearing
• Cognitive
• Mobility
• Blind/Low Vision
• Speech

There are all types of telephones available! Phones that:

• turn up the volume
• make dialing easier
• allow hands-free operation
• flash incoming calls
• display conversations in text
• remember numbers

There are even the Jitterbug cell phones, which you may have seen commercials for. The cell phone is free and all you pay for is the service charges, which can be as low as $14.99 per month.

To request an application, contact the CTAP Call Center:

1-800-806-1191 (English)
Spanish Voice: (800) 949-5650
Cantonese Voice: (866) 324-8754
Mandarin Voice: (866) 324-8747
Hmong Voice: (866) 880-3394
English TTY: (800) 806-4474
Spanish TTY: (800) 896-7670
Fax: (800) 889-3974

Call center hours of operation are: Monday – Friday 7 am to 9 pm, Saturday 9 am to 5 pm, Closed on Sundays.

You may also visit the Bay Area Service Center located in Oakland at 1970 Broadway, Suite 650, CA 94612.