Did you know that October 2010 is the last month for the disabled sticker from SFMTA? And, not only that, but starting November 2010, disabled public transportation riders must local their discounted monthly pass to a Regional Transit Connection (RTC) discount photo card. If your customers come to you with questions about these changes, feel free to refer them to us for information and guidance.
For blind or low vision customers, you may want to mention that the self-serve Add Value Machines have earphone/headphone jacks on the left side. Also, the Clipper website (www.clippercard.com) is designed to work with screen-reader software.
Clipper brochures, which explain how to use the new Clipper Card, are available in large print, Braille or CD. Contact Clipper Customer Service at (887) 878-8883 or TTY/TTD 711 or (800) 735-2929 to request these accessible formats.
We also have the application for customers with disabilities to apply for the RTC discount card.
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